TERMS OF SERVICE

Last Updated: 26th October 2020

SalesFort provides a marketplace for freelance telesales agents and clients to connect and do business together (“Service”) offered from time to time to users (“Users” or “you”) via the Company site located at www.salesfort.com and an App (collectively the “Site”). The Service and the Site may be collectively referred to herein as the “Platform.” The Service is owned and operated by Sales Fort, Inc. (“Company” or “we” or “Us”).  Users may sometimes be referred to herein as Clients, Freelancers or Agencies (which have their own Freelancers under contract). Wherever the term “Freelancer” is used herein, such shall refer to both Freelancer and/or Agency.

Your use of the Service is subject to the terms and conditions set forth in this Terms of Service (the “Terms of Service” or “Terms” or “TOS”). 

PLEASE READ THE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING ANY PART OF THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS TOS. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICE. USE OF THE SERVICE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THE TERMS OF SERVICE.

Updates to Terms of Service; Integration. We may, in our sole discretion, modify the Terms of Service by posting a notice on the Terms of Service page. The “Last Updated” date at the top of the Terms of Service indicates when the latest modifications were made to the TOS. By continuing to access and use the Service you agree to any such modifications. Therefore, you are responsible for reviewing and should become familiar with any such modifications. You are encouraged to review this Terms of Service periodically and to check the “Last Updated” date at the top of the Terms of Service for the most recent version. In addition, when using the Service or features on the Site, you will be subject to any posted guidelines or policies applicable to the Service or features that may be posted from time to time, including but not limited to our Privacy Policy. All such guidelines or policies are hereby incorporated by reference into this Terms of Service.

Translation. We may translate these Terms of Service into other languages for the convenience of our Users. Nevertheless, the English version governs your relationship with the Company, and any inconsistencies among the different versions will be resolved in favor of the English version.

Service Availability.

♦ The Service may be modified, updated, interrupted, suspended, or discontinued at any time, in the sole discretion of the Company, without notice or liability. The Service may be unavailable at certain periods, including but not limited to systems failures, anticipated or unanticipated maintenance work, upgrades or force majeure events.

♦ The Company reserves the right, at any time, in its sole discretion to modify, temporarily or permanently block access to, suspend, or discontinue the Service, in whole or in part, with or without notice and effective immediately to any User.

♦ The Company will have no liability whatsoever for any losses, liabilities or damages you may incur as the result of any modification, suspension, or discontinuation of the Service or any part thereof. 

Privacy Policy. Use of the Service is subject to the terms of our Privacy Policy which is hereby incorporated into and made part of this Terms of Service. Please review our Privacy Policy carefully. By using or accessing the Service, you agree to be bound by the terms of our Privacy Policy. 

Age. The Service is meant for those at least eighteen (18) years of age or the age of majority where you reside, whichever is younger. Use of the Service by anyone under this age is a violation of the Terms of Service.

Intellectual Property

♦ You acknowledge that all the intellectual property rights in the Service, including, but not limited to, copyrights, patents, trademarks, and trade secrets, the website design, application design, graphics, text, sounds, pictures, service marks, trade names, domain names, slogans, logos, and other indicia of origin that appear on or in connection with any aspect of the Service (collectively the “Protected Materials”) are the property of the Company, its affiliates or licensors or others and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to the Protected Materials not expressly granted to you in this Terms of Service are reserved to their respective copyright owners.

♦ Subject to this TOS, the Company grants you a limited non-transferable, non-exclusive, revocable, non-sublicensable licence to use and access the Service solely for your own personal or internal business purposes. You will not obtain any ownership interest therein through this Terms of Service or otherwise. 

♦ Company authorizes you to view, download and/or print the Protected Materials provided that you keep intact all copyright and other proprietary notices contained in the original Protected Materials. Except as expressly authorized by this Terms of Service, you may not copy, reproduce, distribute, republish, perform, display, post, transmit, scrape, copy, exploit, create derivative works or otherwise use any of the Protected Materials in any form or by any means, without the prior written authorization of Company or the respective copyright owner. In the absence of a written agreement, you may not modify or adapt the Protected Materials in any way or otherwise use them for any public or commercial resale purposes. The Company retains the right to rescind and terminate the limited license granted hereunder at any point, for any reason. The Company reserves the right to enforce its intellectual property rights fully under United States and international law.

♦ Some of the company and product names, logos, brands, and other trademarks featured or referred to within the Service may not be owned by us and are the property of their respective trademark holders. These trademark holders are not affiliated with, nor do they sponsor or endorse the Service.

Confidential Information, Non-Disclosure.

♦ Users acknowledge and agree that as part of the Service, Company information has been or may be made available to Users including, without limitation, information relating in any way to any products, services, methods, computer/software or any other similar or related matters or items developed, enhanced or modified by the Company (collectively, the “Confidential Information”).

♦ Users agrees that the Confidential Information: a) is the sole and exclusive property of the Company; b) is absolutely confidential to the Company; and c) except as expressly permitted in writing by the Company, may not be disseminated, disclosed to others. During your use of the Service, and in the event of the termination of your access, whether voluntary or involuntary, you agree not to use, disclose, transfer or exploit the Confidential Information at any time and in any manner whatsoever for a period of five (5) years, except to the extent that the Company has disclosed information to User that constitutes a trade secret under law, the User shall protect that trade secret for as long as the information qualifies as a trade secret.

♦ Exceptions. The obligations and restrictions in this Section do not apply to that part of the Confidential Information the User demonstrates; a) was or becomes generally publicly available other than as a result of a disclosure by User in violation of this agreement; b) is requested or legally compelled (by oral questions, interrogatories, requests for information or documents, subpoena, civil or criminal investigative demand, or similar processes), or is required by a regulatory body, to be disclosed. In such an event, User shall; a) provide the Company with prompt notice of these requests or requirements before making a disclosure so that the Company may seek an appropriate protective order or other appropriate remedy; b) provide reasonable assistance to the Company in obtaining a protective order.

♦ User hereby acknowledges and agrees that the Company's remedy at law for any breach of any of User's obligations under this section would be inadequate, and User agrees and consents that temporary and permanent injunctive relief may be granted in any proceeding which may be brought to enforce any provision of this section, without the necessity of proof of actual damages, it being acknowledged by User that any such breach would cause irreparable injury to the Company.

Use of the Service, All Users

♦ You may be required to create an account to use the Service and/or take advantage of certain features, or login to participate in certain activities, in which case you agree:

  • to provide true, accurate, current, and complete information about yourself, and your company if applicable, as prompted by the Service;
  • as permitted, to maintain and promptly update such information. If you provide any information that is false, inaccurate or outdated, or Company has reasonable grounds to suspect that such information is false, inaccurate or outdated, Company has the right to suspend or terminate your account and prohibit all current or future use of the Service by you;
  • your account is for your personal and/or business use. You may not resell the Service;

♦ to receive certain communications in connection with the Service;

♦ you are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account. Your account is meant to be private and you shall not share your account for any reason. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security; or

♦ you are responsible for all charges and/or damages arising from the use of your account via the Service, including charges and/or damages resulting from unauthorized use of your account.

You agree to use the Service only for lawful purposes and that you are responsible for your use of and communications and content you may post via the Service. You agree not to post, transmit email or upload, any unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, profane, indecent, libelous, invasive of another’s privacy, offensive, hateful and/or racially, ethically, or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes upon others’ intellectual property rights, impersonates any individual or entity, or otherwise violates any applicable law, or any other behavior the Company deems offensive in its sole discretion.

You may not do any of the following while accessing or using the Service:

  • collect or store personal data relating to any other User except as permitted by this TOS;
  • solicit personal information from minors;
  • cause harm to any minor in any manner whatsoever, including without limitation, inappropriate behavior for a setting in which minors are participating, bullying, intimidating, or harassing others, or threatening violence; or any other behavior the Company deems offensive in its sole discretion;

♦ impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts and/or or falsely state or otherwise misrepresent any affiliation with another individual, entity or the Company;

♦ use the Service in any manner that interferes with its normal operation or with any other User’s use of the Service;

  • access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;
  • probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures;
  • access or search or attempt to access or search the Service by any means other than through our currently available, published interfaces that are provided by us, unless you have been specifically allowed to do so in a separate agreement with us;
  • forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Service to send altered, deceptive, or false source-identifying information;
  • disrupt or interfere with the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Service, or otherwise creating an undue burden on the Service;

♦ use manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of the Service. You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of any part of the Service;

♦ access the Service by any means except through the interface provided by Company for access to the Service. Creating or maintaining any link from another application to any page at the Service without the prior authorization of Company is prohibited. Running or displaying the Service, or any information or material displayed via the Service in frames or through similar means on another website or application without the prior authorization of Company is prohibited. Any permitted links to the Service must comply with all applicable laws, rule, and regulations;

  • upload, post, email, transmit, or otherwise offer any content that may infringe upon any patent, copyright, trademark, or any other proprietary or intellectual rights of any other party;
  • upload, post, email, transmit, or otherwise offer any content that you do not personally have any right to offer pursuant to any law or in accordance with any contractual or fiduciary relationship;
  • upload, post, email, transmit, or otherwise offer any unsolicited or unauthorized advertising, promotional flyers, "junk mail," "spam," or any other form of solicitation, except in any such areas that may have been designated for such purpose;
  • upload, post, email, transmit, or otherwise offer any source that may contain a software virus or other computer code, any files and/or programs which have been designed to interfere, destroy and/or limit the operation of any computer software, hardware, or telecommunication equipment;
  • forge captions, headings, or titles;
  • disrupt the normal flow of communication, or otherwise acting in any manner that would negatively affect other Users' ability to participate in any real-time interactions;
  • interfere with or disrupt any of the Service, servers and/or networks that may be connected or related to our Site, including, but not limited to, the use of any software and/or routine to bypass the robot exclusion headers;
  • intentionally or unintentionally violate any local, state, federal, national, or international law, including, but not limited to any securities rules, regulations or laws of any nation or other securities exchange, and any regulations having the force of law; or
  • provide informational support or resources, conceal, and/or disguise the character, location, and/or source to any organization designated by the United States government as a "foreign terrorist organization" in accordance to Section 219 of the Nationality Act.

In addition, while using the Service you may not:

  • collect or store any personal data relating to any other User except as permitted by this TOS;
  • solicit personal information from minors
  • cause harm to any minor in any manner whatsoever, including without limitation, inappropriate behavior for a setting in which minors are participating, bullying, intimidating, or harassing others, or threatening violence; or any other behavior the Company deems offensive in its sole discretion.

Company makes no representation that any content contained, described, or offered via the Service are accurate, appropriate, or available for use in any particular jurisdiction or that these Terms of Service comply with the laws of any specific country. Visitors who use the Service do so on their own initiative and are responsible for compliance with all applicable laws. You agree that you will not access the Service from any territory where its contents are illegal, and that you, and not the Company Parties (as defined below), are responsible for compliance with applicable laws.

Use of the Service, Freelancers or Agencies

♦ Company is not in the business of providing professional services. Freelancer understand and agree that by creating and maintaining an account on the Platform, they receive only the ability to use the Platform to connect with parties interested in receiving information about their services to determine whether to enter into an agreement with the Freelancer. Freelancer understands and agrees that using the Company Platform does not guarantee that any Client will engage them for work.

♦ By participating on the Platform, you are requesting, and you expressly consent to being contacted by us and by our agents and representatives via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, and even if you have previously opted-out from receiving marketing emails from Company, in order that we may provide the Services set forth on our Site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to our business. You consent to phone calls being recorded.

♦ Freelancer hereby covenants and agrees that Freelancer will not take any action intended to avoid the observance or performance of any of the terms of this TOS, including any attempt to circumvent normal usage of the Site and Company’s right to earnings from the Site, and will at all times in good faith carry out all the provisions of this TOS.

♦ FREELANCER ACKNOWLEDGES AND AGREES THAT TO KNOWINGLY SHARE, DISTRIBUTE, TRANSFER, OR SELL A CONTRACT WITH A CLIENT, OR THE INFORMATION CONTAINED THEREIN, OTHER THAN AS EXPRESSLY SET FORTH IN THIS AGREEMENT, IS A VIOLATION OF THIS TOS.

♦ Freelancer’s interactions with Clients found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such Clients. You agree and acknowledge that Company is not a party to any transactions you may enter into, except as may otherwise be stated herein. Company shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to your contract with Clients.

♦ Freelancers are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their business. Freelancers are responsible for obtaining any such permits, licenses or other governmental authorizations as may be required for their line of work.

♦ Information regarding the Freelancers shall be accurate in all regards including fields of expertise, past work and any other representations made by Freelancers.

♦ Freelancers are solely responsible for establishing the price for their products and services. 

♦ Freelancers are required to disclose to parties they are contacting on behalf of a Client that their call is being recorded and to follow the Client script.

♦ Company makes no representations as to the display of Freelancer products and services as may be related to frequency or placement.

♦ As a Freelancer providing information regarding your products and services on the Site, you understand that we are providing the Service for the purposes of facilitating opportunities for you to connect with Clients. You agree and acknowledge that the Company is not a party to any transactions you may enter into using the Service, except as may otherwise be stated herein, and shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the products and services you may be providing to the public.

♦ You agree to abide by the Company’s payment and escrow procedures related to contracts you have with Clients. Upon completion of the contract with a Client, the funds held in escrow will be released to you, except in the event of a dispute with a Client. In such an event, you agree the Company may, but is not obligated to, mediate any such dispute and that the Company may make a decision regarding the dispute in its sole discretion, including any decision by the Company to withhold or refuse to release funds to you in the event you have breached any terms of such contract.

♦ Agencies hereby acknowledge and agree that if the Agency collects payments from the Client, it shall be responsible for paying its Freelancers.

♦ Freelancers who work with an Agency acknowledge and agree that it shall only look to the Agency for payment and not the Client.

Use of the Service, Clients

♦ Company is not in the business of providing professional services. Client understands and agrees that by creating and maintaining an account on the Platform, they receive only the ability to use the Platform to connect with parties interested in being hired by Client. Client understands and agrees that using the Company Platform does not guarantee that any Freelancer will request to be engaged for work.

♦ By participating on the Platform, you are requesting, and you expressly consent to being contacted by us and by our agents and representatives via phone, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, and even if you have previously opted-out from receiving marketing emails from Company, in order that we may provide the Services set forth on our Site, to service your account, to reasonably address matters pertaining to your account or for other purposes reasonably related to our business. You consent to phone calls being recorded.

♦ Clients are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their business. Clients are responsible for verifying that Freelancers hold appropriate permits, licenses or other governmental authorizations as may be required for their line of work.

♦ Client hereby covenants and agrees that Client will not take any action intended to avoid the observance or performance of any of the terms of this TOS, including any attempt to circumvent normal usage of the Site and Company’s right to earnings from the Site, and will at all times in good faith carry out all the provisions of this TOS.

Client hereby warrants, represents, and undertakes that the personal data and its use with respect to any contract with a Freelancer and this TOS shall comply with all data privacy laws in all respects including, but not limited to, its collection, holding, and processing.

Client’s interactions with Freelancers found on or through the Service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such Freelancers. You agree and acknowledge that Company is not a party to any transactions you may enter into, except as may otherwise be stated herein. Company shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the products and services of a Freelancer.

Notwithstanding anything to the contrary herein, Client hereby authorizes Company to issue to a Freelancer an invoice, in the Client’s name, for all work performed by Freelancer on behalf of the Client. Company shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the issued invoices. In the event of an error, it shall be the Client’s responsibility to contact the Freelancer for any corrections.

♦ You agree to abide by the Company’s payment and escrow procedures related to contracts you have with Freelancers. Upon completion of the contract with a Freelancer, defined as the Freelancer having completed 90% of the hours contracted for (10% is reserved for record keeping and non-call activity), the funds held in escrow will be released to Freelancer, unless there is a dispute among the parties. In such an event, you agree the Company may, but is not obligated to, mediate any such dispute and that the Company may make a decision regarding the dispute in its sole discretion, including any decision by the Company to release funds to the Freelancer in event you have breached any terms of such contract. In the event of an interruption in the contract resulting in an extended period of inactivity due to an unexpected event suffered by the Client, the Company may, but is not obligated to, make a determination to release funds in full or on a pro-rata basis, in its sole discretion.

Relationship of the Parties.

♦ Each of the parties, Freelancers, Clients and Company are independent contractors of the others. Nothing contained in this TOS shall be deemed to create an employer/employee, principal/agent, partnership, or joint venture relationship between the parties. All parties operates at their own expense and risk. Each party shall have the obligation to supervise, manage, contract, direct, procure, pay, perform or cause to be performed all work and other obligations to be performed by such party pursuant to this TOS. The parties agree that each shall be solely responsible for all excise, self-employment and other taxes relating to the receipt of payments hereunder. 

♦ Other than providing the Site and Platform for the purposes of facilitating opportunities for Freelancers and Clients to connect and engage, Company provides no services which a Freelancer may provide to a Client.The parties agree and acknowledge that Company is not a party to any transactions you may enter into using the Company Services, except as may otherwise be stated herein, and shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the products and services you may be providing to the public.

Third Party Operators and Websites.

♦ In the event we include links via the Service to third-party operators and/or websites (collectively “Third Party Operators”), including advertisements, which may include products, goods, services, or information offered therein, these links are provided only as a convenience. If you clickthrough using these links to other websites, you may leave our Site. We do not control nor endorse any such Third-Party Operators. You agree that the Company Parties will not be responsible or liable for any content, products, goods, services, or information provided or made available by a Third-Party Operators, including related websites, or for your use or inability to use the services of a Third-Party Operator.

♦ You will use such links at your own risk. You are advised that other websites on the Internet, including Third-Party Operator websites linked from our Site, might contain material or information:

  • that some people may find offensive or inappropriate;
  • that is inaccurate, untrue, misleading, or deceptive; or,
  • that is defamatory, libelous, infringing of others’ rights or otherwise unlawful.

♦ We expressly disclaim any responsibility for the content, legality, decency or accuracy of any information, and for any content, products, goods, services or information, that appear on any Third-Party Operator website or in advertisements or content that a Third-Party Operator may have listed or offered on our Site.

♦ Your interactions with a Third-Party Operators found on or through the Service, including payment and delivery of goods or services, if any, conditions, warranties, or representations associated with such matters are solely between you and the Third-Party Operator, except as may be otherwise stated herein. You acknowledge and agree that we are not a party to any transactions you may enter into, except as may be stated herein, and we shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with, or relating to, the content, products, goods, services or information of a Third-Party Operator.

User Content

♦ “User Content” means any and all information and content that a User submits to or uses with the Service. User Content also includes suggestions and improvements you may submit to use. User Content may also include feedback from other users related to Clients or Freelancers. The Company does not verify the accuracy or completeness of User Content and these may therefore be subject to errors, and Company shall not be responsible or liable for any such feedback posted to the Site..

♦ In the event we permit Users to uploaded User Content to our Site, you are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not violate any of the Terms of Service.

♦ Company does not and is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content.

♦ We may, at our discretion, pre-screen User Content submissions and may choose to remove User Content at any time we see fit, although we make no representation that we shall do so. You agree that the Company is not responsible for any financial loss, liability or damage of any kind that you may incur as a result of our removing or refusing to publish User Content.

♦ By posting User Content to the Site, you agree that (i) your User Content does not contain the confidential or proprietary information of third parties, and in the event you breach this covenant, you shall hold Company harmless in accordance with the Indemnification section of the TOS below, (ii) we are under no obligation of confidentiality, express or implied, with respect to the User Content, (iii) we may have something similar to the User Content already under consideration or in development, and (iv) you irrevocably waive, and cause to be waived, against the Company Parties and other Users any claims and assertions of any moral rights contained in such User Content. 

♦ By posting User Content to the Site, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense such User Content.

♦ Users agree that information posted to their profile on the site shall be available for viewing by the general public.

Term and Termination

♦ Subject to this section, the Terms herein will remain in full force and effect while you use the Service. We may suspend or terminate your right to use the Service (including your account) at any time for any reason, or no reason, in our sole discretion, including for any use of the Service in violation of these Terms. In the event an account is terminated on the platform, we will release any un-consumed funds held in escrow back to the client to continue with their contract with the agent outside of the platform.

♦ Upon termination of your rights under these Terms, your Account and right to access and use the Service will terminate immediately. You understand that any termination of your account may involve deletion of your User Content associated with your account from our database(s).

♦ The Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your account or deletion of your User Content. You may terminate your use of the Company Service at any time

Representations. You expressly acknowledge, represent, warrant, and agree that you understand:

♦ the information contained in the Site is for informational purposes only and is not intended as, nor should be construed as advice or recommendations and are not guaranteed to produce results.

♦ Company does not warrant or guarantee the suitability or availability of any material or content, including without limitation any, data, products, or services, found through the Service.

♦ Company does not screen the authenticity or quality of any material or content or any provider of material or content, including, data, products, or services found through the Service.

♦ Company makes no representations or promises regarding any material or content, and that some of the material or content provided via the Service may be owned or licensed by Third Parties.

♦ Company is not a party to any transaction between you and any provider of products or services via the Service except as may be specifically stated herein. Any dispute shall be resolved between yourself and the provider of such products or services or your customer.

♦ you assume all risk when using the Service, including all the risks associated with any online or offline interactions with other Users, providers of products and services, and from additional fees or charges from your mobile carrier.

♦ Company does not provide legal, accounting, or financial advice of any kind. In the event information is presented that appears to be similar to any of these, it is for informational purposes only and is not, and should not, be taken as professional advice.

Indemnification

♦ You agree to indemnify, defend and hold harmless the Company, its parents, subsidiaries and other affiliated companies, and their respective officers, directors, employees, agents and other representatives (collectively, the “Company Parties”) against all claims, demands, causes of action, losses, expenses, damages and costs (including any reasonable attorneys’ fees), resulting or arising from or relating to your use of the Service, any activity related to your account by you or any other person permitted by you, any User Content that you submit to, post on or transmit through the Service, your breach of this Terms of Service, your infringement or violation of any rights of another, or termination of your access to the Service. We reserve the right to assume, at our sole expense, the exclusive defense and control of any such claim or action and all negotiations for settlement or compromise, and you agree to fully cooperate with us in the defense of any such claim, action, settlement or compromise negotiations, as requested by us.

♦ You hereby release and forever discharge the Company Parties from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Service, including any interactions with, or act or omission of, other Service Users, including but not limited to: (i) your use of the Service, (ii) any activity related to your accounts by you or any other person, (iii) your violation of this Terms of Service; (iv) your infringement or violation of any rights of another, (v) your violation of applicable laws or regulations, or (vi) your User Content.

♦ Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

Warranties, Disclaimers and Limitations of Liability. You expressly understand and agree that:

♦ Your use of the Service is at your sole risk. The Service and the associated materials and content are provided on an “as is” and “as available” basis. The Company Parties expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a purpose and non-infringement. Without limiting the generality of the foregoing, the Company Parties make no warranty that: (i) the Service will meet your requirements; (ii) the Service will be uninterrupted, timely, secure, or error-free; or (iii) any errors in the Service will be corrected.

♦ The Company Parties shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use the Service, including any liability: (i) as a publisher of information; (ii) for any incorrect or inaccurate information or any ‘bug’ of the Service; (iii) for any unauthorized access to or disclosure of your transmissions or data; (iv) for statements or conduct of any third party on or via the Service; (v) for any disputes between Users of the Service or between a User of the Service and a Third Party; or (vi) for any other matter relating to the Service or any Third Party. This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental or consequential damages, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises the Company Parties of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between Company and you. The products, information and services offered on and through the Service would not be provided to you without such limitations.

♦ The Company Parties shall not under any circumstances be liable for any damages of any kind arising out of, or in connection with or relating to the actions and activities of any third-party contractors and suppliers of services we may engage to provide services to you, if any.

♦ Notwithstanding the foregoing, the sole and entire maximum liability of the Company Parties for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the charges paid by you directly to company via the service, if any, for services provided solely and directly by Company to you, for the three (3) months prior to the date the cause of action occurred.

♦ You agree that regardless of any statute or law to the contrary, any claim you may bring must be filed within one (1) year after the cause of action occurred or it will be permanently barred.

♦ Some jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you.

♦ If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”

Purchases and Payments

♦ Your agreement with Company for Services begins once you enter into a contract with another User. Except as may be otherwise stated herein we do not issue refunds. 

♦ Upon completion of a contract the Company shall release the Client funds held in escrow to the Freelancer in full. Thereafter, Freelancer shall pay to the Company a fee for use of the Platform.

♦ Clients agree that they will not process any chargebacks related to amounts due under any contract. 

♦ Pricing. Pricing and availability of all Services displayed through the Site are subject to change at any time before you click the button indicating that you want to purchase such Services.

♦ Payment Processing Methods. Company may make available various payment processing methods to facilitate the purchase of the Service. You must abide by any relevant terms and conditions or other legal agreements with third party payment processors, that govern your use of a given payment processing method. Company may add or remove payment processing methods at its sole discretion and without notice to you. Once your purchase is complete, Company or the payment processor may charge your credit card or other payment method that you provide us for any Services purchased, along with any additional applicable amounts (including any taxes). You are solely responsible for all amounts payable associated with purchases you make via the Service. 

Digital Millennium Copyright Act ("DMCA") NOTICE

The Company respects the intellectual property rights of others. Per the DMCA, we will respond expeditiously to claims of copyright infringement on the Site if submitted to our Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, the Company will take whatever action it deems appropriate within its sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright protected content.

Procedure for Notifying the Company of Copyright Infringement. If you believe that your intellectual property rights have been violated by us or by a third party who has uploaded materials to our website, please provide the following information to the designated Copyright Agent listed below:

♦ A description of the copyrighted work or other intellectual property that you claim has been infringed;

♦ A description of where the material that you claim is infringing is located on the Site;

♦ An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not us, can contact you;

♦ A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law;

♦ A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf;

♦ Your electronic or physical signature.

We may request additional information before removing any allegedly infringing material. In the event we remove the allegedly infringing materials, we will immediately notify the person responsible for posting such materials that we removed or disabled access to the materials. We may also provide the responsible person with your email address so that the person may respond to your allegations.

Pursuant to 17 U.S.C. 512(c). the Company’s designated Copyright Agent is:

Legal Team

+1 (302) 240 4474

[email protected]

Arbitration. Any dispute, controversy or claim arising out of or related in any way to this Agreement or any Services performed hereunder which cannot be amicably resolved by the parties shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. The arbitration shall take place before a single arbitrator in the State of Delaware. The decision of the arbitrator shall be in writing with written findings of fact and shall be final and binding on the parties. Each party shall bear its own costs relating to the arbitration proceedings irrespective of its outcome. This section provides the sole recourse for the settlement of any disputes arising out of, in connection with, or related to this Agreement.

Applicable Law and Jurisdiction. Your use of the Service is governed by and will be enforced under the laws of the State of Delaware without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within the above stated jurisdiction. Any controversy, claim, suit, injury, or damage related to enforcing an arbitration decision shall be heard on an individual basis and shall not be consolidated with any controversy, claim, suit, injury, or damage of any other party. IN ANY CLAIM, ACTION OR PROCEEDING TO ENFORCE ANY RIGHT OR OBLIGATION OF THE PARTIES UNDER THE TERMS OF SERVICE INCLUDING, WITHOUT LIMITATION, RELATING TO YOUR USE OF THE SERVICE, YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY.

Miscellaneous.

♦ This Terms of Service constitute the entire agreement between Company and each User of the Service with respect to the subject matter of these Terms of Service.

♦ If any provision of these Terms of Service shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions will not be affected.

♦ The failure of the Company Parties to insist upon strict adherence to any term of these Terms of Service shall not constitute a waiver of such term and shall not be considered a waiver or limit that party’s right thereafter to insist upon strict adherence to that term or any other term contained in these Terms of Service. You may not assign your obligations or rights hereunder to another entity or individual. We may transfer, assign or delegate these Terms of Service and its rights and obligations without your consent.

♦ We shall have no liability to you hereunder if we are prevented from or delayed in performing our obligations, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of us or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or epidemic or pandemic.

Customer Service. If you have any comments or questions regarding these Terms of Service or wish to report any violation of these Terms of Service, you may contact us at [email protected].